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Privacy Policy

Last Updated: 2025-12-19

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Springbank Air Training College Ltd. (“SATC,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with SATC.

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1. Scope of This Policy

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This Privacy Policy applies to:

  • Visitors to the SATC website

  • Individuals who submit inquiries or forms through the website

  • Prospective and current students

  • Licensed pilots renting aircraft from SATC

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This policy applies only to information collected through the website or direct communication with SATC, and not to third-party platforms or websites.

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2. Personal Information We Collect

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SATC may collect personal information including, but not limited to:

  • Information You Provide Voluntarily

    • Name​

    • Email address

    • Phone number

    • Mailing address

    • Pilot license information (where applicable)

    • Training interest or inquiries

    • Any information submitted via contact or inquiry forms

  • Automatically Collected Website Information

 

When you visit our website, we may automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

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This information is used for website functionality, security, and analytics purposes only.

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3. Purpose of Collection

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SATC collects personal information for purposes including:

  • Responding to inquiries and communications

  • Providing information about training programs or aircraft rental

  • Managing student and renter relationships

  • Scheduling, administrative, and operational purposes

  • Complying with legal, regulatory, or Transport Canada requirements

  • Improving website performance and user experience

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SATC does not collect personal information beyond what is reasonably required for these purposes.

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4. Consent

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By using the SATC website or submitting personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting SATC using the information provided below.

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5. Disclosure of Personal Information

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SATC does not sell or rent personal information.

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We may disclose personal information only in the following circumstances:

  • To employees, instructors, or contractors who require the information to perform their duties

  • To service providers assisting with administrative, technical, or operational functions

  • When required by law, regulation, court order, or Transport Canada

  • To protect the safety, rights, or property of SATC, its students, renters, or the public

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All third parties are required to safeguard personal information appropriately.

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6. Third-Party Services and Links

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The SATC website may contain links to third-party websites or services. These third parties operate independently and have their own privacy policies.

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SATC is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review those privacy policies before providing personal information.

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7. Data Storage and Safeguards

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SATC takes reasonable administrative, technical, and physical measures to protect personal information against:

  • Unauthorized access

  • Loss or theft

  • Disclosure or misuse

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Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law or aviation regulatory standards.

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8. Access and Correction

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You have the right to:

  • Request access to your personal information held by SATC

  • Request corrections to inaccurate or incomplete information

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Requests must be made in writing using the contact information below. SATC may require identity verification before processing a request.

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9. Cookies and Analytics

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SATC’s website may use cookies or similar technologies to enhance functionality and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

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10. Children’s Privacy

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SATC does not knowingly collect personal information from individuals under the age of majority without appropriate consent from a parent or legal guardian, where required.

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11. Changes to This Privacy Policy

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SATC may update this Privacy Policy from time to time. Changes will take effect immediately upon posting to the website.

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Continued use of the website constitutes acceptance of the updated Privacy Policy.

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12. Contact Information

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For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

Springbank Air Training College Ltd.
132 Maclaurin Drive
Calgary, Alberta, Canada
admin@springbankair.com
403-288-7700

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